FAQs

You can find the answer to some of our most frequently asked questions below.


I am a young person who would like to know about support

Welcome! If you are between 11-18 (Year 7 upwards) and want to take part in our courses or activities, the first step is to book a registration with a member of our team. This is a chance for you to hear all about our support, have a tour of our building, and for you to make a decision if we’re the right place for you. Registration takes 15 - 30 minutes and you can come into our Centre to do this (or online if you prefer). Book on here.

I’m a professional who would like to make a referral

Thank you for your interest in our services! Since 2020, we have changed our process to be more young person focused, and young people now access Golddigger Trust services by clicking here and booking a Registration with a member of our Wellbeing Team. We really appreciate you signposting young people to the support we offer and supporting them to self-refer.

I have a safeguarding concern

If you are worried that a child or young person has been harmed or is at risk of harm, please phone the Sheffield Safeguarding Hub on 0114 273 4855 (24 hours) to speak to a social worker. If a child is in immediate danger then call 999 for a police response. To discuss a safeguarding concern with Golddigger Trust, please contact safeguarding@golddiggertrust.co.uk or call 0114 327 1191.

I’d like to find out more about your upcoming courses and activities

That’s great! You can find out more about our courses and activities through this link, and clicking on the course heading. You can also take our quiz to find out what support might be best suited to you.

I can’t book a course because I don’t have the code?

Before booking a course, we ask that young people register with us first at which point you’ll receive your code. A registration can be booked here and only takes 30 minutes. If you are already registered but have forgotten your code, please complete this form and we will send it to you as soon as possible!

I'm looking for different support

Whilst we recognise that Golddigger Trust’s wellbeing support is unique and life changing, sometimes it’s not possible to support every young person, particularly those who may need access to specific support. Here there are a number of other trusted organisations across Sheffield and the UK who may be able to help and links to find out further information.

I’m contacting you regarding a donation

Thank you - if you’d like to make a new donation, you can do so here. If you’re contacting us about a previous or regular donation, please email us and we’ll reply as soon as possible.

I’d like to volunteer

That’s amazing, thank you! The best way to volunteer is to complete our volunteering form. When volunteering opportunities come up, we can then get in touch.